SUSAN C. FRIEDENBERG BIO


Susan C. Friedenberg started her career flying for American Airlines and then Capitol Air. She has been involved in Business Aviation for the last 42 years flying both as a contract flight attendant with a coast-to-coast clientele list and as a full-time flight attendant for Coca Cola Company, DuPont Aviation and American Standard Companies.

In 1999 Susan started her own training company called "The Corporate Flight Attendant Training Program" and today she teaches her training course from Philadelphia, Pennsylvania. Due to COVID and VARIANTS at the present time, Susan is conducting ALL training classes via ZOOM until further notice. She also conducts In-House ZOOM training classes for clients globally as well as in the US. Susan consults within the business aviation industry/community and does contract flying upon request.

She is committed to raising the standards within business aviation where it pertains to the third crew member. She has been published in numerous business aviation trade journals globally as a proactive advocate for Corporate Aviation Flight Attendants and lack of FAA regulations where it is applicable to the third crew member on private aircraft. Her professional mission is to have the United States Congress implement and pass legislation requiring corporate aircraft specific emergency training and attend yearly recurrent training IF they are required by the owner or flight department to be onboard.

Susan was an active sitting member with the National Business Aviation Association (NBAA) Flight Attendant Committee in Washington, for ten years. She served as the NBAA Flight Attendant Committee Vice Chairperson for one year. She represented Contract Flight Attendants throughout the United States on this committee for five years. She served on this national committee in the capacity of an esteemed advisory consultant for 25 years. Susan was awarded by Women in Corporate Aviation, VOLUNTEER OF THE YEAR in 2011 for her participation with this group of esteemed female aviators. Susan is a monthly contributor and Consultant Editor on Corporate Aviation Flight Attendant training, food safety and aircraft safety issues for business aviation in numerous International online and print magazines as well as writing Blogs for aviation web sites globally.

Susan is highly respected and considered an expert in business aviation. She speaks at various conferences globally on many topics reflective of the professional role of the business aviation flight attendant.


Mission Statement
To foster an environment that allows business aviation to thrive in the United States and around the world.
Statement of Purpose
Founded in 1947 and based in Washington, DC, the National Business Aviation Association (NBAA) is the leading organization for companies that rely on general aviation aircraft to help make their businesses more efficient, productive and successful. The association represents more than 11,000 companies and professionals, and provides more than 100 products and services to the business aviation community, including the NBAA Business Aviation Convention & Exhibition (NBAA-BACE), the world’s largest civil aviation trade show.

Caring For Each Other
A welcoming, supportive and inclusive culture is critical to creating an environment where people can connect, communicate and collaborate effectively. We listen, treat each other with respect, act with integrity and demonstrate compassion.
Leading From Any Seat
Great ideas and innovations originate from all levels of the organization. We empower team members and volunteers to take initiative, provide solutions and make an impact.
Delivering Excellence
Excellence is a hallmark of a great organization. We are dedicated to constantly improving, achieving the highest standards and reflecting best practices in all that we do.
Promoting Community
Relationships matter. By creating a shared sense of belonging and commitment, we become stronger together.

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